2nd Qtr 2010 cost base date
Office type Private city officeNational headquartersRegional officeLocal (public) officeOut-of-town back-office *
m2 gross internal area*
occupants (FTE)
Regional labour rate [NMW]Central London – living wageNorth West - living wageNorth East - living wageWales - living wageN. Ireland - living wageOther regions - living wage
or enter operatives’ basic pay rate: £ /hour
Service level (user satisfaction)Maximum (65% satisfaction)Upper quartile (60% satisfaction)Medium (55% satisfaction)Lower quartile (50% satisfaction)Minimum (45% satisfaction)
Calculate for internal cleaning plus…
* = mandatory